“I wanted to contact you and let you know how happy my family and I are about the quality of the work you did for us. Initially, I did have a few concerns because a large proportion of my floor needed to be renovated and I was worried that it might take a very long time. However, your team's professionalism was such that we would, even have known that your team was here. We have had building firms complete work for us before, and they didn’t leave our home in a clean and liveable condition. However, when I returned from work, our family home was probably cleaner than it was before, especially as the floor looked brand new.”